Every SolarCEO™ rep gets a Personal Virtual Agent (PVA) that runs their pipeline 24/7. The PVA is a two-agent system: Carlos handles dispatch and pipeline management; Kate handles live bridge calls to homeowners. When a lead replies "yes" to outreach, Kate dials and patches the rep in within 60 seconds.
Inbound interest in solar decays fast — most leads who fill out a form will not pick up after the first hour. SolarCEO's 60-second speed-to-lead bridge is the single biggest contributor to rep conversion rate on the platform.
The rep gets a push notification: "Kate has [Homeowner Name] on the line — tap to join." One tap, the rep is on the call, the homeowner has already been warmed up. The rep pitches; Carlos logs the disposition automatically.
No. Kate identifies as an assistant when asked. The pitch happens with the human rep on the line.
Outreach and dialing only happen 10 AM – 7 PM Pacific Time, Monday through Saturday. No Sunday outreach. This is enforced at the platform level.
Yes — the rep can pause Carlos, take over outreach manually, or hand specific leads off.
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Updated 2026-05-28. SolarCEO™ is a rep-facing platform for California residential solar sales reps. Homeowner-facing services run under California Energy Advisor Group (CEAG) and gosolar.pro.